These terms of service set out the basis on which Syun Consulting provides consultancy, implementation and related services to clients. They apply to every engagement unless a signed statement of work or separate agreement says otherwise, in which case that document takes precedence.
By engaging us, or by accepting a proposal or statement of work, you agree to these terms.
Syun Consulting provides independent technology, data and process consultancy to recruitment businesses. Company details, registered address and registration number are set out below.
Syun Consulting Ltd is registered in England and Wales, company number 10137247. Registered office: 71-75 Shelton Street, London WC2H 9JQ. For legal notices and general enquiries, contact us at kamal[at]syunconsulting[dot]com.
The scope, deliverables, timeline and fees for any paid engagement are agreed individually with each client and set out in a separate written agreement or statement of work. Where these Terms of Service and a signed engagement agreement conflict, the engagement agreement takes precedence.
Either party may request a change to the agreed scope. Changes take effect only when both parties have agreed them in writing, including any effect on fees and timelines.
You are responsible for the accuracy and completeness of information and data you provide, for maintaining your own backups, and for holding the licences and permissions needed for the systems involved in the engagement.
You remain responsible for your own commercial and operational decisions, including decisions taken on the basis of our recommendations.
Each party will keep the other party’s confidential information confidential, use it only for the purposes of the engagement, and not disclose it to third parties except to those who need it to deliver the services and are bound by equivalent obligations. This does not apply to information that is or becomes public through no breach, or that must be disclosed by law.
Both parties will comply with applicable data protection law, including the UK GDPR and the Data Protection Act 2018. Where we process personal data on your behalf, we do so on your documented instructions and under a separate data processing agreement where required.
How we handle personal data collected through this website is described in our privacy policy.
We do not issue a standalone data processing agreement as standard. Sub-processors and data retention arrangements are agreed as needed within individual client engagements.
Each party retains ownership of the intellectual property it held before the engagement. On payment in full, you receive ownership of, or a licence to use, the deliverables produced specifically for you as set out in the statement of work.
We retain ownership of our methodologies, templates, frameworks and general know-how, including anything of that kind used or developed during the engagement, and may reuse them for other clients.
We do not control third-party software, platforms or services, and give no warranty in respect of them. Your use of any third-party product is governed by that provider’s own terms and pricing.
We will provide the services with reasonable care and skill, using suitably experienced people. We do not warrant any specific commercial outcome, saving or result, as those depend on factors outside our control, including decisions and actions taken within your business.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
Subject to that, neither party is liable for loss of profit, loss of business, loss of anticipated savings, loss or corruption of data, or any indirect or consequential loss.
Our total liability under any engagement is capped at the lower of £1,000,000 or the total fees paid under the relevant statement of work in the 12 months before the claim.
Either party may terminate an engagement by giving written notice as set out in the applicable statement of work. Either party may terminate immediately if the other commits a material breach that is not remedied within 30 days of written notice, or becomes insolvent.
On termination you will pay for services performed and expenses committed up to the termination date.
Notice periods for termination of an ongoing engagement or retainer are set out in the applicable statement of work.
Neither party is liable for failure or delay in performing its obligations caused by events beyond its reasonable control, provided it takes reasonable steps to mitigate the effect.
These terms, together with the applicable proposal or statement of work, form the entire agreement between the parties. Neither party may assign its rights without the other’s written consent, not to be unreasonably withheld. No third party has rights under the Contracts (Rights of Third Parties) Act 1999. If any provision is found unenforceable, the remainder continues in force.
If something goes wrong, raise it with us first and we will try to resolve it directly. If we cannot, both parties will consider mediation before starting court proceedings.
These terms and any dispute arising out of them are governed by the laws of England and Wales, and both parties submit to the exclusive jurisdiction of the courts of England and Wales.